Terms of Service

 Happy Trails Pet Services

These terms govern the use of our website and pet services. By booking or using our services, you agree to these terms. 

Services

We offer Dog Walking, Pet Taxi, Home from Home Boarding and related services. All services must be scheduled and confirmed prior to delivery. 

Customer Responsibilities 

Clients must:

• Provide accurate information
• Ensure pets are healthy, vaccinated and safe to handle
• Provide safe access to the property (where required)
• Supply necessary equipment (leads/harnesses)

We may refuse service if a pet poses a safety risk.

Payment & Cancellations 

• Payment terms provided upon booking
• Late cancellations may incur a fee

Pet Safety & Emergencies 

In an emergency, we may seek veterinary care if you are unreachable. Costs are the client’s responsibility. 

Liability

We are not responsible for incidents beyond reasonable control including:

• Pre-existing health conditions 
• Behavioural issues
• Damage caused by the pet to property or others

Your statutory rights are unaffected. 

Personal Data 

Personal information is handled according to our Privacy Policy: 

Website Use 

All content is owned by Happy Trails Pet Services and may not be reused without permission. 

Governing Law 

These terms are governed by UK law and UK courts have exclusive jurisdiction.