Privacy Policy

Happy Trails Pet Services
Last Updated: 3rd December 2025

Happy Trails Pet Services (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we comply with the UK GDPR and the Data Protection Act 2018.

Information We Collect 

We may collect:

• Name, address, contact details
• Information about your pet(s)
• Payment information (processed by secure third parties)
• Website usage data (via cookies — see Cookie Notice)

How We Use Personal Data 

We process your data to:

• Provide and manage our pet services 
• Contact you regarding bookings or important service updates
• Improve our website and customer experience
• Maintain safety and legal compliance

Legal bases: contract, legitimate interests, legal obligation, and consent where required.

Sharing of Personal Data 

We only share data with:

• Service providers who support operations (e.g. payment or booking systems
• Legal authorities if required for safety or compliance

We do not sell personal information.

Data Security & Storage 

We take reasonable measures to protect your information. Data may be stored in the UK or in approved regions compliant with UK GDPR. 

Data Retention 

We retain your personal data only as long as necessary for service delivery and legal obligations. 

Your Rights 

Under UK GDPR you may:

• Access your data
• Amend inaccurate data
• Request deletion where appropriate
• Withdraw consent
• Request data portability

To submit a request, contact us at: Michelle@HappyTrailsPetServices.co.uk